We’re Here for You, Always!

Giggy is simple to use. Start by browsing through the list of services available in your area. Once you find the service you need, select a provider by reviewing their profile, ratings, and pricing. Choose your preferred time and confirm your booking. Payments are processed securely through the app, and after the service is completed, you can leave a review to help others.

Payments on Giggy are simple and secure. You can pay for services directly through the app using various methods, including credit cards, debit cards, and other accepted payment options. All payments are processed securely, ensuring your information is protected throughout the transaction.

Yes, you can reschedule your booking through the app, if the provider is available and agrees to the new schedule. Cancellations are also allowed within the app.

Giggy ensures that all service providers undergo thorough background checks and identity verification, helping to guarantee that you’re booking a trustworthy professional for your service needs.

If you’re not satisfied with the service, you can leave a rating and review to share your experience. If the issue is significant, you can report it directly to Giggy support through the app. Our team will investigate and work with you and the provider to find a satisfactory resolution.

Yes, Giggy uses secure payment processing systems to ensure your information is encrypted and protected. We accept multiple payment methods, including credit/debit cards.

You can reach Giggy support through the “Contact Us” page on our website. Simply fill out the form or email us directly at [email protected]. You can also connect with us via our social media channels for assistance.

After your service is completed, you will be prompted to rate the provider and leave a review based on your experience. You can provide a star rating and write a detailed review to help future customers make informed decisions. Your feedback is important to us and helps improve the service quality.

If a service provider doesn't show up for your scheduled appointment, please contact Giggy support immediately through the “Contact Us” page on our website. We’ll assist you in resolving the issue, which may include finding a replacement provider or issuing a refund, depending on the situation.

If you’re not satisfied with the service provided, you can leave a detailed review and rating for the provider. Additionally, you can contact Giggy support through the “Contact Us” page on our website to report the issue and seek assistance.

Refunds are available if you cancel your booking within the specified time frame outlined in the app. Cancellation policies may vary depending on the service provider. Please review the terms and conditions for each service to know the exact details of our cancellation and refund policy.

Once your payment is successfully processed, you’ll receive a confirmation notification with the details of your booking, including the service provider’s information and the scheduled time. You can also view your confirmed booking in the app under My Bookings.

The estimated service duration can be discussed directly with the provider after booking. Once your booking is confirmed, a chat window will be available for you to communicate with the provider. If needed, the payment update will be initiated by the provider after mutual agreement based on the service time.

If you encounter any issues with your payment, please contact Giggy support through the "Contact Us" page on our website. We’ll assist you in resolving any payment-related issues, such as incorrect charges or payment processing Problems.

Yes, you can book multiple services at once through the Giggy app. Simply select the services you need, choose the preferred provider for each service, and complete the booking process. Each service will be scheduled based on provider availability.

While searching for providers, you'll see that some services are charged per hour, while others have a flat rate. The pricing model is determined by the provider based on the type of service offered. When booking, the specific pricing option (per hour or per service) will be clearly displayed.

Yes, after your booking is confirmed, a chat window will open where you can communicate directly with your booked provider. You can share any specific details, special requests, or additional information to ensure the provider is fully prepared for the service.

Giggy does not provide insurance or liability coverage for incidents that may occur during the provision of services. Service providers are responsible for their own insurance and liability. We recommend discussing any necessary coverage directly with the provider before confirming your booking.